Refund policy.

Nature of the Products

Tip4Serv stores sell exclusively digital goods and services, including but not limited to: in-game items, game server privileges, Discord roles, subscriptions, and virtual benefits. These products are delivered automatically and immediately after payment confirmation through automated systems connected to game servers and Discord.

Because delivery begins immediately and the digital content is consumed upon delivery, these products are exempt from standard cancellation and refund rights under applicable consumer protection law.

No-Refund Policy

All sales are final. Once a payment is processed and delivery has begun, no refund will be issued, except where expressly required by applicable law.

The following situations do not entitle you to a refund:

• You changed your mind after purchasing.
• You were banned or removed from the game server or Discord after the purchase.
• You did not use the purchased item or service.
• You made a duplicate purchase by mistake.
• The game or platform experienced downtime after delivery was confirmed.

Legal Basis — Right of Withdrawal Waiver

The following legal frameworks provide an exception to the right of withdrawal for digital content delivered immediately upon purchase, when the consumer has given prior express consent and acknowledged the loss of their right of withdrawal:

• European Union — Consumer Rights Directive 2011/83/EU, Article 16(m): digital content not supplied on a tangible medium, where performance has begun with prior express consent.
• United Kingdom — Consumer Contracts Regulations 2013, Regulation 28(1)(b): digital content where supply has begun with consumer consent.
• United States — No federal statutory right of return for digital goods; refund policy is governed by merchant terms accepted at checkout.
• Australia — Australian Consumer Law (ACL): consumer guarantees apply only to faults or failures to match description; no general right of return for change of mind on digital goods.
• Canada — Digital content delivered as described and functioning correctly is generally non-refundable once accessed under provincial consumer protection legislation.

By checking the confirmation checkbox at checkout, the buyer provides prior express consent to the immediate supply of digital content and acknowledges the loss of their right of withdrawal under the above provisions.

Exceptions — When a Refund May Be Issued

A refund or replacement may be considered in the following cases only:

• The product was not delivered due to a verified technical failure on the store's side, and the issue cannot be resolved within a reasonable time.
• The product delivered was materially different from its description at the time of purchase.
• Applicable law in your jurisdiction requires a remedy that cannot be excluded by contract.

To request an exception, contact the store within 7 days of the purchase date with proof of the issue, before initiating a payment dispute.

Chargebacks

Filing a chargeback or payment dispute with your bank or card issuer without first contacting the store constitutes a breach of this policy. Tip4Serv maintains full delivery logs, IP records, and checkout acceptance timestamps, which are submitted as evidence to the payment network in response to any dispute. Fraudulent chargebacks may result in permanent account suspension.

Subscriptions

Subscription products renew automatically at the frequency stated at the time of purchase. You may cancel your subscription at any time from your account dashboard to prevent future renewals. Cancellation takes effect at the end of the current billing period. No refund is issued for the current billing period once it has begun.

Contact

For any question about this policy or a purchase made through a Tip4Serv store, contact the store directly first. For platform-level concerns, contact Tip4Serv at Tip4Serv.com/contact.